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July 11, 2025 by Vertical Axion
Are you meeting your client’s need for speed and convenience? The smartest businesses today rely on customer support technology to satisfy increasing expectations. Learn more about it here. The Universal Importance of Exceptional Customer Service According to a PwC study, around 73% of consumers deem customer experience as a determining factor in their purchasing decisions. […]
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July 10, 2025 by Vertical Axion
Does managing everyday paperwork feel like a constant uphill battle? Many small and medium businesses (SMBs) share this struggle. Keep reading and see how document automation for SMBs transforms an otherwise tedious process into something seamless. What Does Document Automation Look Like? Creating and managing files often involves sluggish data entry, double-checking convoluted forms, and […]
July 9, 2025 by Vertical Axion
Staying organized and working efficiently is how small businesses like yours stay competitive and keep things moving forward. That’s why project management apps are quickly becoming essential tools for business owners and their teams. These platforms streamline operations, enhance team communication, keep projects on track, and facilitate resource management and deliverables across departments. What Is […]
July 8, 2025 by Vertical Axion
What would you do if your customers’ sensitive information fell into the wrong hands? The recent Freedman HealthCare health data hack proves that digital breaches have become alarmingly common, impacting establishments of all sizes. Learn more about it here. Inside World Leaks: The Cybercriminals Behind Major Data Breaches World Leaks, formerly Hunters International, is […]
July 7, 2025 by Vertical Axion
Nothing is reshaping the modern labor market and how we think about work and running businesses like remote work. Technology enables remote work from virtually anywhere, but with the increase in opportunities and flexibility, so too comes an increase in cyber threats. As keeping workforces safe from cyber threats has become more critical than ever, […]
July 5, 2025 by Vertical Axion
How does your business control access to sensitive online networks and tools? Are you still relying on usernames and password combinations? If so, you’re putting sensitive data at risk. Cybercriminals don’t need to get their hands on a password to get into your systems and wreak havoc. They have endless tricks up their sleeves, from […]
July 4, 2025 by Vertical Axion
Have you ever felt stumped by a sudden workplace challenge, like a jammed printer or navigating a tricky software update? Instead of calling IT or browsing company-approved resources, many are now turning to YouTube. Learn more about this rising trend here. Training Smarter, Not Harder: The Power of Video Education Research shows our brains love […]
July 3, 2025 by Vertical Axion
What if you could find and build stronger teams in less time? Modern AI hiring tools are transforming the way businesses find and retain talent. Keep reading to learn more. What Are the Gaps in Traditional Workforce Planning? Typical talent management strategies come with many inherent challenges, including: Unconscious bias: Human discernment has its limits. […]
July 2, 2025 by Vertical Axion
How safe is your establishment’s sensitive information? When a massive digital leak exposes data, it highlights the risks of operating in an increasingly digital space. Learn about Passion.io’s recent cybersecurity incident and the lessons you can take from it. A Wake-Up Call for Passion.io Users Is it your first time hearing about Passion.io? It’s a […]
July 1, 2025 by Vertical Axion
Is your team still spending too much time on repetitive IT tasks? Managing infrastructure shouldn’t pull focus from driving your establishment forward. Keep reading to learn about the worthwhile advantages of automation and how to implement it wisely. What Is IT Automation, and Why Does It Matter? IT departments are navigating a whirlwind of […]
